itSM Solutions® LLC
itSM Solutions® is an accredited courseware and training provider (ACP/ATP) specializing in the development and delivery of ITSM training solutions for IT professionals. itSM Solutions® is also recognized by PMI® as a Global R.E.P. with many of our courses accruing Professional Development Units (PDUs).
Venue Options
- Public
Delivered at public training centers around the world, this instructor led classroom based, group mentoring solution incorporates an interactive curriculum and a live certified facilitator to help participants internalize the concepts of ITSM and ITIL while preparing for the exam.Click to list Public Classes and Schedules.
- Onsite
Delivered at your location, this instructor led, classroom based, group mentoring solution incorporates an interactive curriculum and a live certified facilitator to help participants internalize the concepts of ITSM and ITIL while preparing for the exam. (minimum 6 students)Click to list Onsite Classes.
- Webinar
Delivered at your location over the internet, this virtual classroom based, group mentoring solution incorporates an interactive curriculum and a live certified facilitator to help participants internalize the concepts of ITSM and ITIL while preparing for the exam.Click to list Webinar Classes.
- Online Mentor
Delivered at your location, this online, one-on-one mentoring solution incorporates a video based curriculum and a live certified mentor to help participants internalize the concepts of ITSM and ITIL while preparing for the exam. This option provides both training coordinators and student the maximum flexibility in pricing, scheduling, venue, learning time, book delivery, travel & expense and class size.Click to list Online Mentor Classes.
- Online Web
Delivered at your location, this online, web mentoring solution incorporates a web based curriculum to help participants internalize the concepts of ITSM and ITIL while preparing for the exam.Click to list Online Web Classes.
itSM Solutions™ Instructor Partner Program®
Introduction
The itSM Solutions™ Instructor Partner Program enables ITSM certified consultants to increase their billable revenue by delivering itSM Solutions™ training programs to a wide variety of clients brought forward by itSM Solutions™ and its reseller network.
Programs covered include:
- ITSM Orientation Training - These mentored led training programs are an inexpensive and effective way to introduce the executive and IT teams to the concepts, relationships and benefits of an IT Service Management program.
- ITSM Certification Training - These mentored led certification training programs are an inexpensive and effective way to certify students in the fundamental and advanced concepts of IT Service Management as described in version 3 of the IT Infrastructure Library.
- ITSM Process Consulting Workshops - These "how to" consulting workshops are an inexpensive and effective way to help IT practitioners acquire the skills necessary to assess, plan and implement the process areas associated with ITIL® and other best practice frameworks, methods and standards.