itSM Solutions offers students the following Project Management & Business Analysis online self-paced programs to support their certification & complementary training needs.

Details on each delivery method itSM Solutions offers can be found at the bottom of this page.

Features & Delivery Methods - itSM Solutions® provides support for two online self-paced delivery models. Details on each delivery model can be found at the bottom of this page.

PC Requirements - PC system requirements for watching our training videos on-line can be found at the bottom of this page.

Pricing - for individual and role-based certification training kits can be found below or by downloading our price sheets (see banner to your left)

Purchasing - All of the products listed below can be purchased online by clicking on the Buy an Online Class link above or by clicking on the product name for any of the programs listed in the charts below

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Individual Training Classes

Class licenses only become active once the student logs into the class. This approach provides the student the flexibility to take a class when he or she has the time to complete the class. If for any reason the student is pulled away for business or personal reasons after activating the license, the student can use a one-time lifeline to reactivate the class or purchase an extension for that class.

Role Based Certification Training Kits

Role based certification kits provide students the option to purchase a discounted bundle of classes that will enable them to certify to the role they will play in their ITSM program. Certification training kits have no expiration date only the individual classes do. Each class in the certification kit is allocated the number of license days indicated at the top of the chart below. Class licenses only become active once the student logs into the class. This approach provides the student the flexibility to take a class when he or she has the time to complete the class. If for any reason the student is pulled away for business or personal reasons after activating the license, the student can use a one-time lifeline to reactivate the class or purchase an extension for that class.

Self-Paced Online - Video Instructor with Student Courseware

These cost-effective, online self-paced training programs deliver the value of the classroom experience without the hassles (scheduling etc.) and expense (instructor, travel etc.) of the classroom venue and through its online support group, My ITSM Mentoring Community™ the practical guidance on how to apply that knowledge in a real world environment.

• Online Pre-Recorded Video Lectures - Enables students to control their own training of the schedule and to select the venue (home, office or training center) that works best for them.
• Student Courseware - Each student will be receive a hard copy of the student courseware.
• Exam Services - Are available through PMI or IIBA
• Online Mentoring Services - Through our online support group, My ITSM Mentoring Community™, students can connect with PMP's and Business Analysts (and other students) to receive the assistance they may need when preparing for the exam and the ongoing practical guidance they will need when applying project management or business analysis skills in their real world environment.
• College Credits - Some of the courses offer the potential to receive certificate, bachelor's or master's degree credit from one of the premier universities in the United States. As a general rule you can expect to receive one (1) academic credit per day of training.
• PDU Credits - Enables students to receive PDU credits that can be applied to maintaining their PMI/PMP status. Click to obtain your PDU credits.

Self-Paced Online - Video Instructor

These cost-effective, online self-paced, video only training programs deliver the value of the classroom experience without the hassles (scheduling etc.) and expense (instructor, travel etc.) of the classroom venue and through its online support group, My ITSM Mentoring Community™ the practical guidance on how to apply that knowledge in a real world environment.

• Online Pre-Recorded Video Lectures - Enables students to control their own training of the schedule and to select the venue (home, office or training center) that works best for them.
• Exam Services - Are available through PMI or IIBA
• Online Mentoring Services - Through our online support group, My ITSM Mentoring Community™, students can connect with PMP's and Business Analysts (and other students) to receive the assistance they may need when preparing for the exam and the ongoing practical guidance they will need when applying project management or business analysis skills in their real world environment.
• College Credits - Some of the courses offer the potential to receive certificate, bachelor's or master's degree credit from one of the premier universities in the United States. As a general rule you can expect to receive one (1) academic credit per day of training.
• PDU Credits - Enables students to receive PDU credits that can be applied to maintaining their PMI/PMP status. Click to obtain your PDU credits.

PC system requirements for watching itSM Solutions training videos on-line

• Computer/Processor: 2 GHz or above Intel Pentium 4 or above AMD Athlon 3800+ or above; 512MB RAM or above;
• Keyboard and Mouse, Network Card 100BaseT or higher;
• Sound Card/Speaker/Headset
• Configured default printer for printing scores and Certificates of completion;
• Operating System: Windows XP SP3
• Internet browsers IE v6 and above, Mozilla Firefox v3.0 and above
• Internet connection 1.5Mbs or better
• Super VGA (1024 x 768) or higher-resolution video adapter with 128MB VRAM and monitor
• The latest versions Macromedia Flash player and Shockwave player plug-ins for Internet browser (Firefox doesn't use plug-ins installed for IE)