The Open itSM Solutions® Alliance
The industry’s first online value network of IT practitioners willing to share their practical experiences with individuals and organizations looking to:
- Create actionable ITSM plans using well accepted best practice frameworks methods and standards.
- Integrate these plans into a multi-source IT service delivery environment.
- Operate as a service provider integrated into the enterprise or mission value chain.
Introduction
The successful adoption of any new method, standard or best practice in any industry can been directly attributed to many factors, including the vision and drive of its creators to that of clients and service providers willing to share their secrets for success.
The Open itSM Solutions® Alliance is the industry's first online value network of IT practitioners willing to share their practical experiences with individuals and organizations looking to create actionable ITSM plans when using ITIL® and other best practice frameworks, methods and standards.
Primary focus areas include:
- ITSM News & Webinar Center
The Open itSM Solutions® News & Webinar Center enables ITSM practitioners to access the latest news and webinars providing practical guidance on the key topics within ITIL and ITSM. - ITSM Books & Research Center
. The Open itSM Solutions® Books and Research Center enables ITSM practitioners to access books and research providing practical guidance on the key topics within ITIL and ITSM. - ITSM Service Provider Center
The Open itSM Solutions® Service Provider Center enables practitioners to access information about best-of-breed service providers offering solutions in support of the five practice areas of the IT Service Lifecycle. Practice areas include: - ITSM Strategy - Planning your ITSM Program
This practice area outlines solution providers who can assist in assessing your organizations maturity and capability in delivering IT services in the context of a value added service provider. - ITSM Design - Modeling your ITSM Program
This practice area outlines providers who can assist in modeling your program and help you create the design and specifications that will shape the way your program will be implemented, maintained and improved. - ITSM Transition - Implementing your ITSM Program
This practice area outlines the solution providers who can help implement your ITSM program into your production IT environment. - ITSM Operation - Delivering, Maintaining & Automating your ITSM Program
This practice area outlines the solution providers who can assist you in delivering, maintaining and automating any or all aspects of you ITSM. - ITSM Improvement - Optimizing your ITSM program
This practice area outlines the solution providers who can assist you with measuring the performance of your ITSM program across the service life-cycle and providing feedback for improvements in quality, operational efficiency and business continuity. - ITSM Technology Provider Center
The Open itSM Solutions® Technology Center enables practitioners to access information about best-of-breed technology providers offering solutions that address the automation aspects of ITSM.
Who Should Become a Member?
IT and business executives, consultants, project managers and others interested in sharing ITSM experiences that will benefit the Open itSM Solutions® community.
Membership Fees?
Membership is FREE to all participants from the enterprise and solution provider communities. Members who contribute content that is accepted for a Do IT Yourself (DITY™) newsletter and webinar will receive a $200 coupon that can be applied towards an itSM Solutions training class.
Web Site Listing Fees
$1,000 startup fee plus $500 annual maintenance fee. This covers the cost of building maintaining the service provider listing on the Open itSM Solutions web site.